Order Policy


Payment Options and Information

Paul Brent Gallery accepts the following credit cards for in store gallery and phone orders:

Visa
MasterCard
American Express
Discover
Paul Brent Gallery Gift Cards

We also accept checks, money orders, and gift certificates. Orders placed indicating one of these methods of payment will be held for shipping until payment or the gift certificate is received.

To expedite your order, have this information ready:  your name exactly as it appears on your credit card, your credit card billing address inculding zip code as it appears on your credit card statement. It is important that you include your telephone number in the event we need to speak with you about your order after it has been placed.

We will not charge your credit card for back ordered items until those items are ready to ship. If an item is on backorder, we will notify you by email or telephone.

Orders delivered in Florida are charged state sales tax.

Shipping Options and Information

Orders shipped within the continental U.S. are shipped via UPS ground service. Shipping charges are calculated when order is packed.  Expedited shipping is available for an additional charge. All orders will ship within 48 hours, excluding weekends and holidays.

We do accept orders for delivery outside of the continental U.S. We will contact you by email or telephone to let you know shipping options and charges.

Return Policy

We accept returns for refund within the first 48 hours after delivery. Please email us immediately and inform us of the reason for the return. Items arriving damaged or defective will be replaced at no charge. There is a NO RETURN POLICY on art prints, originals, or custom framing.